At Flowers Barkingside, we take great pride in delivering only the freshest, hand-selected flowers to our valued customers across Barkingside. As a trusted local florist serving both households and local businesses, your satisfaction is of utmost importance to us. Our Fresh Flowers Guarantee means that every order is arranged to the highest standard and delivered in peak condition, ready to brighten your day.
We lovingly pack all orders, but on rare occasions, flowers can become damaged during transit. If your flowers arrive damaged, please notify us within 24 hours of receipt. To help us resolve the issue swiftly, be ready to provide clear photographs showing the damage and your order details. We will assess your case promptly and, if appropriate, offer you a choice of refund or replacement.
With Flowers Barkingside’s Fresh Flowers Guarantee, every bouquet should last at least 5 days from the delivery date, provided correct care instructions are followed. If you believe your flowers have not met this standard due to freshness issues, please contact us within this five-day window. We may request photos and a description of the problem so we can ensure continuous quality and improve future service.
Your satisfaction is our priority. Should your flowers arrive damaged or fall short of our freshness promise, you may be eligible for a full refund or a replacement bouquet. The resolution will depend on the specific situation and the evidence provided. We arrange replacements as quickly as possible, or process refunds using your original payment method. Please note, claims submitted outside the applicable timeframes (24 hours for damages, 5 days for freshness) may not be eligible for compensation.
If you’re dissatisfied with any aspect of your Flowers Barkingside experience, we encourage you to make a complaint. Start by contacting our team with your order information and a clear explanation of the issue. We take all feedback seriously and will respond promptly to work towards a fair solution. Whether your concern relates to delivery, product quality, or service, our team is committed to resolving complaints in a transparent and timely manner.
Our family-run florist is dedicated to providing exceptional customer service and the freshest floral arrangements in Barkingside. We supply both private homes and local businesses with stunning blooms and reliable delivery. Our local reputation is built on trust, quality, and responsiveness. When you choose us, you’re choosing a Barkingside florist that stands behind every bouquet we create with our Fresh Flowers Guarantee.
We appreciate your confidence in Flowers Barkingside and thank you for supporting a local business. If you have any questions about our returns, refunds, or complaints policy, please reach out to our team. We are here to help and look forward to brightening your day with beautifully fresh flowers!
Please fill out the form below to send us an email and we will get back to you as soon as possible.
